As Agorastone’s first Customer Success hire, you'll onboard customers, ensure adoption, and deliver measurable value at every step. You’ll build playbooks, provide hands-on support, and make sure our customers are successful and engaged.

What You’ll Do

• Lead onboarding and implementation for new enterprise customers
• Develop support documentation and customer training resources
• Monitor account health and proactively manage retention and renewals
• Serve as the voice of the customer internally
• Build systems to scale support and success as we grow

What We’re Looking For

• 3–5 years in customer success or implementation at a SaaS company
• Experience working with enterprise accounts and complex onboarding
• Strong problem-solving and communication skills
• Passion for delivering real value to customers and building long-term relationships

Benefits

• Competitive salary and bonus structure.
• Equity.
• Opportunities for career advancement and professional development
• Flexibe work arrangements and remote work options
• Comprehensive benefits package including healthcare, dental, and vision

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